There is no substitute for for good face to face (even on the phone) talk.
Talk = trust, and talk = shared experience. If you have a conversation with someone you now have a shared experience. Your perspective might not be exactly the same, and you may disagree, but you were both there.
Same goes with teams. The more we can face head on the things we do, want to do or be, with clarity and concern for each other the more the caring and shared experience grows.
Oh yeah, everyone thinks that’s the right thing to do.
Everyone says it’s true.
I’ll get everyone together and we’ll get it done.
Is “everyone” really all of the people? Who’s important, and who is optional to be in the group of everyone?
If you need everyone on board you better be sure that everyone knows what’s happening. And if you don’t need everyone then just ask the people who are crucial.
Today I asked a college coach in her 3rd year as a head coach what she thinks departments should do to help first year HCs?
“What do you wish had happened?”, that first year, I asked her.
I wish that it was not optional to have regularly scheduled coaching sessions.
I needed help that I didn’t even know about.
I needed someone to ask me questions and reflect my answers.
I wish I had a chance to ask about the mechanics of running a program.
I needed some lessons on head coaching.
Where were we for that coach and the athletes that didn’t get our best product?
What if that was the question we asked?
How can I help other guy?
What does this kid need from me as a coach? What am I going to do to move this situation forward?
We all have a narrative about what’s ok and what’s not, who is “good” and who’s not, but how often do we think about what’s actually best for the other guy? Now.
Of course what’s best for the team might be different. Then the questions change.