Rule #3

Most complexities are compiled of sets of simple things.

Simple. Not easy.

If your team knows where and who gets the ball, all your bases and covered and has an understanding of the need for backing up the current priorities, things will go well.

The doing is important, and the planning and understanding is critical, too.

A team that’s confident in their ball, base, backup plan–one that has run the drills over and over until the play is sharp and the communication is on point–is the one that will be able to deal with derailments with aplomb.

Being ready when things go wrong is a key to having them go right.

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