When people don’t know what’s going on, they make something up.
Most are uncomfortable with the feeling, “I don’t know,” so they insert a story into the situation. It’s really a part of the human condition.
Do any of these sound familiar?
“She must just be a &#^&$ ,”, or “He’s just reacting to that thing that happened.”, or “I’m pretty sure that those guys are not the kind of guys we want to hang out with.”
Things go south QUICKLY on teams when things are not easy and communication is not valued. Or perhaps good “communication” is not defined well to be understood among the individuals, and so people have to make up stories to fill the gaps in understanding.
What if coaches made it their top priority to define great communication, display the standards through positive and negative examples and talked about it
every
single
day?
Would that help?
Coaching Made Easier 